Refund policy
Return Policy
You have 7 days from the date you receive your item to request a return.
Eligibility for Return:
- The item must be in the same condition as when you received it.
- It must be unworn or unused, with tags attached, and in its original packaging.
- You will need to provide the receipt or proof of purchase.
How to Start a Return:
- Contact us at look.buy247@gmail.com to begin the return process.
- If your return is approved, we will send you a return shipping label and instructions on how to send your package back to us.
- Items sent back without first requesting a return will not be accepted.
For any questions about returns, you can reach us at:
- Email: look.buy247@gmail.com
- WhatsApp: +92 316 4448322
Damages and Issues:
- Inspect your order upon receiving it.
- If the item is defective, damaged, or if you received the wrong item, contact us immediately so we can resolve the issue.
Exchanges:
- The quickest way to get the item you want is to return the original item and make a new purchase once your return is accepted.
Refunds:
- We will notify you once we have received and inspected your return.
- If approved, a refund will be issued to your original payment method within 10 business days.
- Please note that it may take some time for your bank or credit card company to process and post the refund.
- If more than 15 business days have passed since we approved your return, contact us at look.buy247@gmail.com.